Business Continuity Statement for Clients
At
Financial Product Resources, Inc. (FPR) we recognize that the unexpected can
happen, such as hurricanes, blizzards and other natural and man-made disasters that
could interfere with our normal business activities. FPR has established a
contingency plan in the event that our business is disrupted.
Our
plan is designed to account for business disruptions of varying lengths and
scope. Important features of our plan include annual reviews of:
In
the event that FPR experiences a significant business disruption, we will
attempt to contact you by phone or e-mail as well as a posting on our
affiliated firm website (www.toinvest.com).
A site outage should not impact your ability to access your available funds. If
you cannot contact FPR personnel as you usually do at 201-567-9255 or at fkaragosian@toinvest.com, you can
contact Pershing directly to process limited trade-related transactions, cash
disbursements and security transfers. Instructions to Pershing must be in
writing and transmitted via facsimile or postal service as follows: Pershing
LLC, P.O. Box 2065, Jersey City, NJ 07303-2065; Fax: (201) 413-5368. For
additional information in contacting Pershing, you can call (201) 413-3635 for
recorded instructions or view more information online at www.pershing.com/customer_support.htm
Our
clearing firm, Pershing LLC, backs up most of our important records in a
geographically separate area. While every emergency situation poses unique
problems based on external factors, such as time of day and the severity of the
disruption, we have been advised by our clearing firm that its objective is to
restore its own operations and be able to complete existing transactions and
accept new transactions and payments within four hours. Your orders and
requests for funds and securities could be delayed during this period.
The
severity of the disruption can vary from minimal to severe. In a disruption to
only our firm or a building housing our firm, we will transfer our operations
to a local site when needed and expect to recover and resume business within 24
hours. In a disruption affecting a business district, city or region, we expect
to resume business within 48 hours. In either situation, we plan to continue in
business, transfer operations to our clearing firm if necessary, and notify you
through our affiliated firm’s website, www.toinvest.com
. If the significant business disruption is so severe that it prevents us from
remaining in business, we will assure our customer’s prompt access to their
funds and securities.
Please
note that FPR business continuity plan is reviewed as necessary, and at least
annually. The plan is subject to change and an updated summary will be posted
at www.toinvest.com/bcs . You may
also obtain a current written copy of this notice by contacting our office. If
you have any questions about our business continuity planning, you can contact
us at 201-567-9255 or fkaragosian@toinvest.com.